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Email notification when task is assigned

optional ability to generate an e-mail notification when a new task or a existing task is assigned to a user.

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    anonymousanonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Nicky ThomasNicky Thomas shared a merged idea: Tagging  ·   · 
    scott kriegerscott krieger shared a merged idea: instant email notification  ·   · 
    Tom PTom P shared a merged idea: Email notifications when assigning/creating tasks  ·   · 
    AndrewACAndrewAC shared a merged idea: Automatic email when task is assigned  ·   · 

    18 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I don't understand how is it possible that such a basic function is not implemented in such a popular CRM! Why should we have to keep going back into Capsule to check if we have a task? Then I get a reminder on the due date...its too late by then! its really disappointing that this is not even under development, any good Task system should have an instant email notification..

      • Anonymous commented  ·   ·  Flag as inappropriate

        What would be great is allowing for notifications via email for every step in a track as well as tasks.

      • EricEric commented  ·   ·  Flag as inappropriate

        Ahh, this is a must have. I use Podio for PM and their notifications settings are fantastic. Capsule, take note of Podio notifications functionality. Also, you can tag/include users into conversations using "@johnsmith" - they will immediately become included into the conversation stream.

        Please borrow all of this functionality from Podio!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yes bizarre that this was not part of version 1.0 let alone the current version. This is basic stuff and is the main reason I am looking at other options for tasking apps.

      • Rupert WalmsleyRupert Walmsley commented  ·   ·  Flag as inappropriate

        This would be really useful and would save on internal emails from colleagues asking me to return a call

        If they made notes about the call in the CRM (like they should) and assigned a task to me I could click the link, see the client details + notes, and be more informed

      • Alberto BavettaAlberto Bavetta commented  ·   ·  Flag as inappropriate

        I don't understand how is it possible that such a basic function is not implemented. My collegues are addressing this like it would be my fault (they say that I'm mis-administering the site)... I'm very sad :(

      • Henrik OmdalHenrik Omdal commented  ·   ·  Flag as inappropriate

        I completely agree, I am glad that it is not only me that are missing this feature.
        I mean if you already have the 'email tasks once a day' then why not email alert when assigned to a ticket.

      • RupertRupert commented  ·   ·  Flag as inappropriate

        My team would love this, and it would be particularly useful to notify someone of a new opportunity that has been assigned to them and needs a response today. At the moment we have to add the opp in Capsule and then send an email to a colleague (who is registered in capsule) to let them know, in case they don't see the opportunity in their list that day.

        +1 PLEASE

      • jackbatyjackbaty commented  ·   ·  Flag as inappropriate

        New users look at me like I'm crazy when I tell them it doesn't send an email notification when a task is reassigned. I'd like for them to stop doing that so count me in on this one.

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